Frequently Asked Questions
Everything you need to know about shopping with Drakes.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Refunds are processed within 5 business days of receipt.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specific product dimensions.
Are your materials sustainably sourced?
Drakes is committed to ethical fashion. We partner with certified suppliers to ensure our fabrics are high-quality, durable, and sourced through responsible labor practices.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel an order within 1 hour of placement by contacting our customer support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.